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Stated below are the itemized return policies of GLAM .
Please read them carefully as they will be strictly enforced.
Should you choose to return your order, it will be assumed you have read and understand the return policies stated here. |
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SPECIAL RETURN POLICY: ALL EMAIL AND WEB ORDERS HAVE A 14 DAY RETURN POLICY. IF MERCHANDISE RECEIVED IS NOT WHAT WAS EXPECTED, PLEASE CALL WITHIN 9 DAYS OF RECEIPT OF MERCHANDISE TO RECEIVE A R.A. #
Order cancellation requests must be made by written requests (letters or e-mail) before shipping. If urgent, cancel by phone and then send a writen request later.
Claims for any damages must be made within 2 business days upon receipt of your order.
All items returned for credit must be in the original state with all labels intact.
All returns MUST be returned back to us within 7 days from the date you receive your ordered shipment. All shipping costs for returns (except for the wrong items shipped from us) must be paid by you.
There is a restocking charge of 20% of the order amount for all returns after 7 days.
There is a charge of $25.00 for any returned checks.
Shipping and handling charges are non refundable, except for the wrong items shipped by us.
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